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its a scam you think your booking holiday inn express and its this company getaroom and reservation .com they both charge you a fee 1 was for the room and 2 was a fee $19.00 make not want to say at holiday inn express and i travel all over the US

User's recommendation: make sure its holiday inn express and not one of these reservation company's.

Monetary Loss: $213.

Preferred solution: Full refund.

Getaroom Cons: Scam.

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they did refund my money a person named carrie called back and took care of everythig


Hello, On behalf of the entire Customer Service Department with Getaroom, we thank you for the service opportunity. We do take our customers' reviews very seriously and we thank you for updating your star rating of your customer service experience on the Pissed Consumer site to reflect your satisfaction with the positive resolution of a full refund.

Thank you. Sincerely, Getaroom


We apologize for your experience and would like to try to assist further. However, without a booking or reference #, that cannot be done.

Our goal, as with all our online customer's reviews, is to improve the customer service experience and the posting. Once you provide a booking # via this Pissed Consumer site, a Service Resolutions Specialist will review this case.

Thank you. Sincerely, Getaroom


here is the cancelation number for both rooms that holiday express gave me room 1 1572**** room 2 3280****

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