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I booked a room for three nights and had to prepay because the room was "on a special promotion" and I was charged $388.51. The booking was not handled properly and when I got to the hotel, I was charged again by the hotel.

I was able to get that fee reversed, however, my final charges for the room were $271.33. Getaroom refuses to refund me for the overpayment and said that it's taxes. In what life are taxes $117 on a $271.00 charge? I didn't even know that I had used a service other than the hotel until I received the email confirmation.

This is a very dishonest company and is a SCAM. Beware and don't use them.

Reason of review: Problems with payment.

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