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2 comments
1.0

Took my money for hotel room they never paid for and wont refund. Total scam. Dishonest company and should not be allowed to steal peoples money

User's recommendation: SCAM!! Thieves and you can’t reach them to resolve.

Monetary Loss: $377.

Preferred solution: Full refund.

Getaroom Pros: Mistakes are set in stone, Fees are more than the room rate, Deceitful practices, That i have learned a lesson about deceptive reservation ads.

Getaroom Cons: Need refund, Total rip-off, Being lied to and stole from, Lying terrible service, Overpriced.

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#2035166

Kristi, Great news-We have provided a resolution regarding your review. An email has been sent to you directly detailing this information.

On behalf of the entire Customer Service Department with Getaroom, we thank you for the service opportunity. We do take our customers' reviews very seriously and we thank you for updating your star rating of your customer service experience on the PissedConsumer site to reflect your satisfaction with a positive resolution.

Thank you. Sincerely, Getaroom

#2034483

Kristi, We apologize for the experience. As previously advised your case history indicates that you have filed a chargeback with your financial institution on your transaction.

Once that decision is final, our team will be able to assist further.

Thank you. Sincerely, Getaroom

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