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Update by user Oct 05, 2020

I called GETAROOM who then called the hotel to verify charges. All seemed to be resolved but I have yet to be reimbursed .

Original review posted by user Sep 04, 2020

made reservation through getaroom..charged my card then the hotel also charged my card

User's recommendation: avoid.

Product or Service Mentioned: Merrick Bank Credit Card.

Monetary Loss: $137.

Preferred solution: Full refund.

Getaroom Pros: No pros cons beware of what your paying.

Getaroom Cons: Customer service.

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#1920218

We apologize for your experience and would like to try to assist further. However, without a booking or reference #, that cannot be done.

We have sent you a direct message via this Pissed Consumer site for you to provide a booking #. Our goal, as with all our online customer's reviews, is to improve the customer service experience and the posting.

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