New Reviewer
3 comments

They took my vacation from me. They took 518.00 dollars from me and won't return it.

I tried very hard to get it back and can't.

They are rude. Never use this company they will rob you.

User's recommendation: Stay away from them.

Product or Service Mentioned: Getaroom Customer Care.

Monetary Loss: $518.

Preferred solution: Full refund.

Getaroom Pros: There are no pros for this business, No pros.

Getaroom Cons: Seems a rip off no customer service, Rips off customers.

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#1997971

I contacted you several times. So don't say I didn't.

#1997785

Please know that we do take our customers' reviews very seriously. In follow-up, as you did not provide a booking number, we cannot work toward a favorable resolution.

We will note this case as closed due to no reply from customer. If you change your mind and wish for assistance, please provide your booking number as requested on this review platform.

Thank you. Sincerely, Getaroom

#1996758

Good morning, We apologize for the negative experience with your online booking. Your noted booking reference number will need to be provided so that a Service Resolutions Specialist can review this and reach out to you directly.

Thank you. Sincerely, Getaroom

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