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2 comments
1.0

Charge fees to use their site 70 dollars over price of hotels normal price I contacted get a room they told me this is what they charge to use their service I could have walked in the motel got the room for 70 dollars cheaper why would I want to use get a room and pay more get a room quoted me 166.00 and charged my card 231.66 room normal rate is 179.00

User's recommendation: Never use.

Product or Service Mentioned: Getaroom Room Booking.

Monetary Loss: $66.

Preferred solution: Price reduction.

Getaroom Pros: Deceitful practices.

Getaroom Cons: Overpriced.

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#2002165

William, Please know that we do take our customers' reviews very seriously. In follow-up, as you did not provide a booking number, we cannot work toward a favorable resolution.

We will note this case as closed due to no reply from customer. If you change your mind and wish for assistance, please provide your booking number as requested on this review platform.

Thank you. Sincerely, Getaroom

#2000968

William, We apologize for the negative experience with your online booking. Your noted booking reference number will need to be provided so that a Service Resolutions Specialist can review this and reach out to you directly.

Thank you. Sincerely, Getaroom

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