This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check ourNew Reviewer
I made a hotel reservation weeks in address, plans changed. A week prior to my reservation I requested it to be moved to the end of the month.
I was informed there is Zero Transfer, Zero Refund. I will never use nor recommend their service again. I am certain their charges from Hilton were Zero.
They are pocketing $. Do Not Use!!
User's recommendation: Do Not Use.
Product or Service Mentioned: Getaroom Customer Care.
Monetary Loss: $138.
Preferred solution: Full Refund or Transfer my Reservation to another date as requested!.
Getaroom Pros: Good advertised price zero customer care or flexibility.
Getaroom Cons: Misleading website designed to obfuscate origin of service, Unfortunately i did not realize i was using an off base service.