Although GetaRoom sent me the following e-mail on 9/13/18 I still have not received a check (today is 9/30/18):
Josephine, Sep 13, 6:58 PM CDT:
Thank you for keeping the lines of communication open; we value your relationship and we are partnering with you to bring you a favorable resolution.
A refund in the amount of US$223.72, plus 10%, $22.37 was processed today, typically our refunds post in 3-5 business days from the date requested. We apologize for this inconvenience and thank you for the service opportunity.
We ask that you kindly re-rate your customer service experience with us, and thank you for using getaroom.com.
Customer Service Supervisor |Getaroom.com
Visit www.getaroom.com for photos, pricing and information on hotel locations.
Therefore I am still unsatisfied and if I don't receive it this week I will be writing another bad review.