New Reviewer
2 comments
1.0

Do NOT book with this company. I've been lied to, hung up on and lied to again.

DO NOT BOOK with this COMPANY!!!! Save yourself time and money and book directly with the hotel.

User's recommendation: DO NOT USE THIS COMANY. If I could give a minus star I would!!!

Product or Service Mentioned: Getaroom Room Booking.

Monetary Loss: $400.

Preferred solution: Full refund.

Getaroom Pros: I want my refund.

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#2024558

Heidi, Please know that we do take our customers' reviews very seriously. In follow-up, as you did not provide a booking number, we cannot work toward a favorable resolution.

We will note this case as closed due to no reply from customer. If you change your mind and wish for assistance, please provide your booking number as requested on this review platform.

Thank you. Sincerely, Getaroom

#2023639

Heidi, We apologize for the negative experience with your online booking. Your noted booking reference number will need to be provided so that a Service Resolutions Specialist can review this and reach out to you directly.

Thank you. Sincerely, Getaroom

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