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I had to add two extra days onto my Stay in Washington for 2017 on googling all booking sites they all came back at $398 a night which I found crazy as the four nights I had already booked was only $542 in total! Called Hotel they gave me the same price as online! They...
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4.9
I liked
  • Fantastic customer service
#899909
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Was trying to book a room at a specific hotel in Halifax Canada, from Canada. Clicked on what I thought was number for the hotel reservations. Confirmed with the operator that that was who I was talking to, they said they worked for the hotel booking. While doing...
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1.0
I didn't like
  • Being lied to
#888168
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NEVER USE THIS COMPANY My complaint from the BBB of Texas is below - Getaroom left out some facts and then offered me $50 to shut up. You can read below 1st is my response and after that is what Getaroom.com had to say. Oh and to top it off I found out Getaroom.com...
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#851314
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I would give this site 0 reviews if I could. I booked a hotel in December and had to cancel the reservations the bery next day. I was told that I would receive a full refund for the room. Fast forward a month later and I still haven't received the refund. It's nearly...
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1.0
#777728
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I call to book a room, It was my first time, I got a very helpful gentlemen, I explain it was my first time reserving a room on line. He help me on finding what I wanted, One room , king bed, breakfast extra......He also gave me a good rate at $109.00 a night, I gave...
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#772112
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They linked me to Get A Room . I was charged $150 to cancel a room well within the time frame of the hotel, a Holiday Inn Express. Who do you think got my $150? I bet it was not the hotel. Never again. I am never using either one again. Go to the hotel site and...
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I didn't like
  • Get a room link
#760633
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I booked and cancelled a room through getaroom.com well before the fully refundable cancellation date. When I checked my credit card statement, getaroom had charged me $25 for cancelling the room. When I called getaroom customer service, they said that the hotel, not...
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1.0
I liked
  • That i know now never to use this company again
#732563
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Long story short - Getaroom.com (a TripAdvisor booking partner) cheated me by offering me a final purchase price (which I clicked "Buy" on) for a Standard room for ~$1153, and then issuing a $1550 charge to my credit card for a different room -- an incredible...
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1.0
#588206
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