Mohamed A Too

It’s been a bout 38 min , and still not resolved

I booked accommodation for 8th Oct but now I need to change it to 9 th Oct .. I already arrived at the hotel today.. so I request u to change it please
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Preferred solution: Full refund

User's recommendation: Don’t know

map-marker Brisbane, Queensland

Follow up

Just need a receipt and price review.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
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todd r Hmf
map-marker Chicago, Illinois

Needed copy of billing for expense report.

book a room for coworker for business trip. the e-receipt was sent to a wrong email address so I never got the receipt. They followed up and provide me with a copy of the transaction at time of billing. was able to submit that as a valid receipt. They are $150 more expensive than booking directly thru the hotel. Would not use them again!!
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  • Overcharged

User's recommendation: beware

map-marker Magnolia, Texas

Charges on room

Getaroom charged for my room at the time I made the reservation. I was not aware. Neither was Holiday Inn. So, hotel staff charged me for the same reservation. Lack of communication. I only caught the error when I looked over monthly statement. No one knew this had happened. To give credit to getaroom their customer service handled the situation professionally and as quickly as possible.
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User's recommendation: Read and be aware what happens when you make a reservation.

map-marker Sydney, New South Wales

They have sent a refund to Citi Bank

The company getaroom have informed me that they have sent a full refund to my master card at Citibank.
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User's recommendation: Make sure that this or any other company you book through send you all the detail of the reservation.

map-marker Salt Lake City, Utah

Existing reservation