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Just got recording directing me to the “specific hotel”. They can’t help me or provide an invoice because it was booked through CCI (aka getaroom)
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Anonymous
Madhu

Getaroom and CC*I is the same business! Interesting thing is that they send the reservation to the hotels by the name of Priceline and Priceo! Report your disputes to Better B...

1.0
#1447512
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Getaroom - Complete misrepresentation

Was deceived to think i was on the Hilton company site . They showed me one rate and then upon having booked completely inflated the cost with services fees. I paid 50% greater than the hotel site and had no recourse. Called to complain. They hung up.
#1445861
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Getaroom - Sketchy cancellation policy

Checked them out, the site leads you to believe the cancellation policy is that of the selected hotel. Booked a room on this web site. After paying, discovered that they changed over $40 service fee, so I promptly cancelled the reservation only to find out the cancellation policy is not the hotels (24 hrs prior to arrival). There is no refund! The total amount they keep! Hotel fee, plus their service fee. So I get nothing, absolutely nothing for my money. DO NOT USE THIS SERVICE
1.0
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I didn't like
  • Lack of assistance from customer service
  • Misleading cancellation policy
  • Rude customer service
#1445512
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Getaroom - HORRIBLE!!! SCAM ARTISTS! STAY AWAY!

Tried to cancel reservation within 5 minutes of making it because they charged more than advertised rate. Refund refused. Had to cancel CC before transaction posted.
1.1
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#1445192
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Getaroom - Need invoice

Need invoice emailed to me at mslakelia1@gmail.com
1.9
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#1441462
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This case is about the trusting senior like me who have orally made the booking with the GetaRoom and canceled the booking on the phone same day on the phone for a vacation at "Great Wolf Lodge". Facts: The booking on 6/24/18 was made by me(Manorama Maheshwari) on the...
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Anonymous
Manorama Maheshwari

Getaroom or CC*Room has given me a full credit for our dispute charges! Thanks to pissedconsuner for posting my complainant and even following it! I have posted my story of Fr...

I didn't like
  • Fraud and abetting fraud
#1441268
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Getaroom - A hard lesson learned

They charged me over $100 dollars for taxes and fees. I got to hotel and asked why they charges so much and they were amazed when I showed them my email from Get a Room. I never even knew I was not on Hampton Inn website. What a joke. called cereal times and could never get a person to answer. BE AWARE. STAY AWAY FOR THESE SCAM ARTISTS.
1.0
Details
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
Website
I didn't like
  • Antyhting
  • Deception
  • Thieves
#1437095
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I thought i was talking dirrectly to a red roof agent. Gave my credit card info to hold the room. I asked the guy if i would be charged before i check in. He said yes. I told him that i didnt want to book the room then. They charged my card 262.62. I slent a hour on...
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Anonymous
Jeff Stevens

I was ripped off for over $100 dollars. tried to call and was put on hold for over 30 minutes and called several times and could never get a live person. STAY AWAY THIS IS ONE...

1.0
#1436938
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Getaroom - Disrespectful.

The customer service was terrible and lousy. I informed them of a death in the family and was openly mocked on the phone, completely disrespected.
#1435691
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This is a misleading site that uses search engine marketing to buy their way into the first search result in google to disguise themselves as the hotel line you’re actually searching for. They use deceitful pricing practices where they quote you the one night price and...
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Anonymous
charline

I too thought I was speaking with Best Western hotel reservation site. I paid 62.45 per night for 2 nights. I expected to pay a bit more in taxes. What I did not expect was 78...

1.0
#1432964
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