This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check ourNew Reviewer
I thought I was booking through the hotel website and not sure how I reached getaroom without realizing. Did not realize I had been charged 300$ extra for same room same dates compared to my friend who booked through the hotel.When I looked at my charges they had charged me $218.96 in reservation charge, something that neither the hotel nor any other third party sites were charging.
That was20% of my total booking charges. When I called them they said it was a standard charge and I should have seen it while booking, I dont think there was a breakup of the charges while paying final amount. They wanted to give me some refund ( not full) which was going to be only after I check out of the hotel. Cancellation was going to be $600 per them.
Big scam ! BEWARE of them when you are booking hotels
Product or Service Mentioned: Getaroom Room Booking.
Monetary Loss: $300.
Preferred solution: Price reduction.
Getaroom Pros: That i know now never to use this company again.
Getaroom Cons: Undisclosed fees, Inflexibility, Unable to get refund.