New Reviewer
2 comments
1.0

Cant get a hold of a live person to get a refund Very UnHappy with Service from Hotel as well as noe Get A room . You call the numbers given push 1 for this Push 2 for that push 3 for this and it doesn't go anywhere but to the main message. So unsatisfied.

User's recommendation: Don't Use.

Monetary Loss: $131.

Preferred solution: Full refund.

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#2036076

Rebecca, Please know that we do take our customers' reviews very seriously. In follow-up, as you did not provide a booking number, we cannot work toward a favorable resolution.

We will note this case as closed due to no reply from the customer. If you change your mind and wish for assistance, please provide your booking number as requested on this review platform.

Thank you. Sincerely, Getaroom

#2035237

Rebecca, We do apologize for this experience with the hotel directly. We do hope that you notified the hotel staff and management of your concerns.

Your noted booking reference number will need to be provided so that a Service Resolutions Specialist can review this and reach out to you directly.

Thank you. Sincerely, Getaroom

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