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I was supposed to meet my brother in Cincinnati Ohio. He couldnt make it due to an illness.
He is 79 and I am 74. I was hoping that Booking . Com could reconsider the no refund clause. Well they said I would find out in 24 to 48 hours .
They never contacted me . So I called again. They said the would contact me in 24 to 48 hours. I said you didnt do what you said you would do the first time.
Why should I believe you now? Well I am driving 4:1/2 hours to be by myself.
I dont want to lose the money I paid. Never againLearned my lesson.
User's recommendation: Don’t do it!!’.
Preferred solution: Let the company propose a solution.
Getaroom Pros: Price.
Getaroom Cons: Not aware it has no connection whatsoever to hotel, Poor customer service.