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I went online to make a reservation with a hotel in Killeen, Texas (Shilo Inn). I was first directed to a third party site and looked for the hotel's direct website since I do not reserve through a third party.

What I thought was the hotel's direct site was actually getaroom.com. I discovered this after I booked a room and was charged over 50% in taxes and fees! I questioned getaroom.com and they stated that was their price for their service. I cancelled the reservation and went directly to the hotel where I paid the same price, but without the fees.

I saved $80.00 by going through the hotel directly. Getaroom.com appears to me to be a scam!

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Anonymous
#1558626

Suggest another hotel nearby to stay, but never completely cancel the old hotel. Customer looked for way to defer the fault back to customer to avoid responsibility to refund. What a scam!

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