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3 comments
1.0

Update by user Jul 12, 2021

Nobody has contacted me to resolve what so ever. No refund has been issued after providing required information. I will be taking this to the next level of legal assistance.

Original review posted by user Jun 10, 2021

Here is my booking number. Lets see if you do anything about resolving this.

I replied to your email which bounced back undeliverable.

You people are hiding from your own business model. Speaks volumes and exposes what type of people run this crooked operation.

Booking number R252263****

Call me if you need further details, dont reply with Im sorry I cant help you.

I will continue to post negative feedback until my card is fully refunded.

Still pissed.

Kristi Lee

239-465-****

User's recommendation: SCAM SCAM SCAM.

Monetary Loss: $327.

Preferred solution: Full refund.

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#2023564

Kristi, Our records indicate you filed a dispute with your credit card company. Please be advised, once you proceeded to dispute this charge with your financial institution, our Service Team is unable to assist with regards to any possibility of refund or resolution for this booking until the dispute has been concluded. Sincerely, Consumer Relations Getaroom.com

#2022933

Kristi, We do apologize for this experience. A Customer Service Resolutions Specialist will review your case and reach out to you.

Our goal with your PissedConsumer review is to promptly work for your satisfaction resulting in your improving the review.

Thank you. Getaroom.

#2022312

Kristi, The security settings on the review site is blocking out the complete booking number and phone number. Please send a direct email to consumerrelations@getaroom.com and we will be able to address your issue promptly. Sincerely, Getaroom

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