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Awful. I went to reserve a room.

I thought I was going to the actual hotel to book a room but it ended up being this site. I put in the dates I wanted (November) chose the room and submitted and paid for it. When I got the confirmation it said the current day (July 30)! I quickly called the hotel.

They couldn't talk to me because I booked it hey a third party. That's how I found that out. I had to go back like I was booking another room to find them and when I got them they wouldn't adjust it at all and was going to make me pay for the nights in July! After much "discussion" they finally agreed to adjust the dates for me for 40 dollars PER NIGHT "adjustment fee".

So my stay was 80 bucks more than it should have been.

Be careful. Watch out and NEVER use this site.

Product or Service Mentioned: Getaroom Room Booking.

Reason of review: Order processing issue.

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Yesterday I booked through a website that did indeed look like it was Best Western. Of course it was the rip off site of Getaroom.

I was overcharged and when I immediately called back I was told to email customer service. After reading the reviews now, I wonder if my room will actually be available.

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