Contact Getaroom Customer Service
Getaroom Phone Numbers and Emails
Toll-Free Number:
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(800) 468-3578Inside the U.S.
Customer Service:
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(469) 675-5368Outside the U.S.
General Info:
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(877) 336-7962
Getaroom Emails:
Getaroom Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Getaroom Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Getaroom is 8004683578. 59% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Getaroom may ask you for the following information to identify you as a customer: email, phone number or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Getaroom Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Getaroom is 8004683578. 59% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Getaroom may ask you for the following information to identify you as a customer: email, phone number or order id or tracking no.
People call Getaroom mainly because of activation/ cancellation, refund, payments and charges.
5% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Getaroom is escalations@getaroom.com. 80% of customers use this email address to address their issues and concerns.
Contact Information
Getaroom Website:
Getaroom Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
1900 Biscayne Blvd,
North Miami, Florida 33181, US
Getaroom Customer Service Reviews
My son accidentally booked the wrong day at a hotel in Charlottesville VA,not only did you charge him 246.00 but he also had to pay 186.00 to the hotel for another night. He was in Charlottesville for an appointment because he just had a kidney transplant!
Shame on you for what you did! He isnt working because of his health and thats a lot of money for him to pay
I will give bad reviews to anyone who wants to hear them
.
le service client a été réactif et on ma remboursé la totalité du montant paye, il ya eu un ecart de 10% mais cest dû à léchange de devise $ vs Dirham
How Good is Getaroom's Customer Service?
Summary of Getaroom Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Getaroom?
Activation/ Cancellation Question:
- “Cancellation”
- “Cancelation”
- “Cancel reservation”
Payments and Charges Question:
- “Dispute”
- “To get billing receipt”
- “Wrong booked amount for room reservation”
Refund Question:
- “Refund for a room”
- “Refund”
- “Refund issue”
Return/ Replace Question:
- “Change night”
- “Change date on my reservation”
- “Change your reservation”
Product/ Service Question:
- “Complaint”
- Never got back to me regarfing my reservation . I am having a problem with it
- “Problem with my booking”
Request for Information Question:
- “Cant get help in changing the night stay”
- “Didn’t receive booking confirmation”
- “Reservation assistance”
Cards Question:
- “Unknown credit card charge”
- “Virtual credit card issue”
- “My credit card was cancelled by the bank. Money was credited to my old credit card because i had to cancel reservation”
Staff Question:
- “Hotel manager need credit card information”
- “All I wanted was a receipt for the service that I had paid for”
- “Customer Service”
Shipping and Delivery Question:
- “Never received my room confirmation”
- I didn't get a refund I was promised. I told the agent to cancell because I had given her the wrong email..she said she would and hung up on me. I made another reservationion to cancel my it because I had given her the wrong Email address
- “I didn't get a refund I was promised”
Account Question:
- “I need to verify a transaction you have organised”
- “Account”
- “They took money from account for room I never booked”
Website/ Application Question:
- “To have my removed from your website”
- “Issue with hotel I stayed at booked through your website.”
- “Website got 2 time payment from my account and i dont received my room confirmation”
Other Question:
- “50 %tax”
- “Postpone booking due to imminent death in family”
- “False reservation”
Compare Getaroom Customer Service To
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