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Contact Getaroom Customer Service

How to Reach a Person at Getaroom

Verified Contact Information

Toll-Free Number:

  • 1-800-468-3578
    Inside the U.S.
Call Now
Send Message

Customer Service:

  • 1-469-675-5368
    Outside the U.S.

General Info:

  • 1-877-336-7962

Customer Service:

customercare@pps.priceline.com
escalations@getaroom.com

Legal:

privacy@getaroom.com
Privacy Inquiries
customercare@getaroom.com
jangrum@getaroom.com
Affiliates
marketing@getaroom.com
Marketing Inquiries

Getaroom Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Getaroom Phone Number
1 (800) 468-3578
Average Hold Time
00:00:49
Average Calls duration
4 minutes
Most Popular Getaroom Email Address
escalations@getaroom.com
Getaroom Live Agent Availability
7% of callers successfully reach a real person
Issue Resolution Rate
Low (5% reported full resolution)
View full overview

How to Contact Getaroom Customer Service?

If you have found the perfect hotel where you want to stay during your vacation, business trip, or other matters but have some questions about booking, dial the following Getaroom customer service number: +44 - 845 - 5576586. Need immediate help? Call: 1-800-468-3578 (USA) or 00-1-469-675-5368 (outside the USA). If you dial the support number outside the United States, be ready for additional costs. The Getaroom support service is available 24/7. So, you can apply to the specialist at hours convenient for you, even at night.

The Getaroom email address is customercare@pps.priceline.com. Send a letter here if you have questions about a hotel, booking, etc. To speed up the response, describe your request in detail, including your reservation number, and guest name. Keep in mind that this way of communication with the Getaroom customer service is suitable if you have questions that do not require an urgent solution, as you need to wait for a response for some time.

Go to the official company website by following its hyperlink in the “Contact Information” block on this page. Scroll to the bottom and select “Contact”. A new page with all available Getaroom contacts will open in front of you. To contact the company via email, click on the appropriate hyperlink, and you have an opportunity to send your letter via Outlook or another program is designed to work with email. If you prefer to chat with the company specialists via social media, click on the Facebook, Twitter, Instagram, or Twitter icon at the bottom of the official site to go to a certain page.

PissedConsumer Club

Contact Information

Getaroom Website:

Getaroom Help Center:

Corporate Office Address:

Consumer Club, Inc.
3010 LBJ Freeway Suite 1500
Dallas, Texas 75234
United States

Other Info (opening hours):

Other Location:

1900 Biscayne Blvd,

North Miami, Florida 33181, US

More contact details

Why Customers Call Getaroom?

Top Reasons of Customers Calls

  • Activation/ Cancellation 25%
  • Payments and Charges 18%
  • Refund 17%
  • Customer Inquiries & Issues 17%
  • Request for Information 5%
  • Return/ Replace 5%
  • Product/ Service 5%
  • Booking and Reservation Issues 3%
  • Cards 2%
  • Staff 2%
  • Shipping and Delivery 1%
  • Account <1%
  • Website/ Application <1%

Activation/ Cancellation

25%
  • "Cancel reservation"
  • "Cancellation"
  • "Cancel rooms"

Payments and Charges

18%
  • "Billing question"
  • "Dispute"
  • "To get billing receipt"

Refund

17%
  • "Refund for a room"
  • "Refund"
  • "Refund issue"

Customer Inquiries & Issues

17%
  • "postpone booking due to imminent death in family"
  • "False reservation"
  • "Wrong booking"

Request for Information

5%
  • "This is how much sweet Santa Fe North Avenue, New Mexico. I have issues with the payment virtual credit card. It keeps declining."
  • "This is how much sweet Santa Fe North New Mexico. I have a third-party get a room.com reservation and the virtual credit card is declining. They check out today and I'm trying to make the payment."
  • "cant get help in changing the night stay"

Return/ Replace

5%
  • "change night"
  • "Change date on my reservation"
  • "Change your reservation"

Product/ Service

5%
  • "Complaint"
  • "Never got back to me regarfing my reservation . I am having a problem with it"
  • "Problem with my booking"

Booking and Reservation Issues

3%
  • "Reservation issue"
  • "Hotel booking"

Cards

2%
  • "Unknown credit card charge"
  • "Virtual credit card issue"
  • "My credit card was cancelled by the bank. Money was credited to my old credit card because i had to cancel reservation"

Staff

2%
  • "Hotel manager need credit card information"
  • "All I wanted was a receipt for the service that I had paid for"
  • "Customer Service"

Shipping and Delivery

1%
  • "Never received my room confirmation"
  • "I didn't get a refund I was promised. I told the agent to cancell because I had given her the wrong email..she said she would and hung up on me. I made another reservationion to cancel my it because I had given her the wrong Email address"
  • "I didn't get a refund I was promised"

Account

<1%
  • "I need to verify a transaction you have organised"
  • "Account"
  • "They took money from account for room I never booked"

Website/ Application

<1%
  • "to have my removed from your website"
  • "Issue with hotel I stayed at booked through your website."
  • "Website got 2 time payment from my account and i dont received my room confirmation"

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Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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