Getaroom Phone Numbers and Emails

Toll-Free Number:

  • (800) 468-3578
    Inside the U.S.

Customer Service:

  • (800) 468-3578
    Inside the U.S.
  • (469) 675-5368
    Outside the U.S.

General Info:

  • (877) 336-7962

Getaroom Emails:

customercare@getaroom.com
Legal
Privacy Inquiries
Media
Affiliates, Marketing Inquiries
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Getaroom Contact Information

Getaroom Website:

Getaroom Online Chat:

Corporate Office Address:

Consumer Club, Inc.
3010 LBJ Freeway Suite 1500
Dallas, Texas 75234
United States
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Getaroom Rating Based on 355 Reviews

Rating details

1.7
more details
Customer service
Exchange, Refund and Cancellation Policy
Website
Additional Fees

Rating stats

Rating trend

Summary of Getaroom Customer Service Calls

300 TOTAL
CALLS
01:52 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Getaroom Customer Service?

Activation/ Cancellation Question:

  • “I need to cancel my reservation”
  • “Cancel reservation”
  • “Cancellation of room”

Refund Question:

  • Refund
  • “Want my refund”
  • “Need a refund”

Payments and Charges Question:

  • Charges
  • “Double charged me”
  • “Regarding the payment”

Shipping and Delivery Question:

  • “Tarjeta invalida”
  • “Never received my room confirmation”

Account Question:

  • “They took money from account for room I never booked”

Cards Question:

  • “Need to get a ghost card for a guest who was checked in the other night”

Website/ Application Question:

  • “Website got 2 time payment from my account and i dont received my room confirmation”

Staff Question:

  • “Customer Service”

Other Question:

  • “My guest prepaid is declined”
  • Dispute
  • “Change of date”

About

Top Getaroom Services

Room Booking, Customer Care, One To One Hotel Room Booking

Getaroom Pros and Cons

Pros: That i know now never to use this company again, No pros cons beware of what your paying, No pros, That i have learned a lesson about deceptive reservation ads, Deceitful practices

Cons: Feeling robbed, Are a rip off, Deception, Trying to book directly with hotel and got them, Thieves

Summary

Getaroom is a web-based hotel booking resource. It was launched by Dave Litman and Bob Diener in 2009. Getaroom is a full-service travel agent providing clients with cruises, cars, and activities. Users can book accommodations at national chain and independent boutique properties in the United States and Europe online and by phone. Reservations can be changed or cancelled within 2 calendar days from the time of booking. Refunds take up to 30 calendar days. Getaroom also publishes special promotions including limited internet offerings, specials for longer stays, last minute deals, seasonal specials, and limited room offerings.

Getaroom reviews and complaints

Getaroom is ranked 103 out of 855 in Travel Agencies category

Area Served

USA, Canada, UK

Payment Methods

MasterCardVISAAmerican Express

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