Getaroom Phone Numbers and Emails

Toll-Free Number:

  • (800) 468-3578
    Inside the U.S.

Customer Service:

  • (469) 675-5368
    Outside the U.S.

General Info:

  • (877) 336-7962

Getaroom Emails:

Customer Service
Legal
Privacy Inquiries
Media
Affiliates, Marketing Inquiries
customercare@getaroom.com
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Getaroom Contact Information

Getaroom Website:

Getaroom Help Center:

Corporate Office Address:

Consumer Club, Inc.
3010 LBJ Freeway Suite 1500
Dallas, Texas 75234
United States

Other Info (opening hours):

Other Location:

1900 Biscayne Blvd,

North Miami, Florida 33181, US

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Customer Service Rating and Reviews

1.2 / 5
Bad
Tara C Nyw
Scammed by this Company
1.0

I wish that I could give this company negative stars.
I wish that I would have read these reviews before on 06/22/22 I let a customer service representative of CCI Hotel Reservations/Getaroom...

Michael b Zxh
I made a reservation, then cancelled and rebooked it for later that same week and was charged 2X.
1.0

I called 2X and both times they said I would get a refund. Three months later, still no refund. Now every time I call I cannot get to customer support. Also, when I do get through, the people on ...

Summary of Getaroom Customer Service Calls

846 TOTAL
CALLS
03:53 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

About

Top Getaroom Services

Room Booking, Customer Care, One To One Hotel Room Booking

Getaroom Pros and Cons

Pros: That i know now never to use this company again, No pros cons beware of what your paying, No pros, That i have learned a lesson about deceptive reservation ads, I want my refund

Cons: Feeling robbed, Are a rip off, Thieves, Poor customer service, Misleading

Summary

Getaroom is a web-based hotel booking resource. It was launched by Dave Litman and Bob Diener in 2009. Getaroom is a full-service travel agent providing clients with cruises, cars, and activities. Users can book accommodations at national chain and independent boutique properties in the United States and Europe online and by phone. Reservations can be changed or cancelled within 2 calendar days from the time of booking. Refunds take up to 30 calendar days. Getaroom also publishes special promotions including limited internet offerings, specials for longer stays, last minute deals, seasonal specials, and limited room offerings.

Getaroom reviews and complaints

Getaroom is ranked 215 out of 863 in Travel Agencies category

Area Served

USA, Canada, UK, Australia, Europe

Payment Methods

MasterCardVISAAmerican Express

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