Contact Getaroom Customer Service
Getaroom Phone Numbers and Emails
Toll-Free Number:
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(800) 468-3578Inside the U.S.
Customer Service:
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(469) 675-5368Outside the U.S.
General Info:
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(877) 336-7962
Getaroom Emails:
How to Contact Getaroom Customer Service?
Most Popular Number:
| Total calls: 612 | Issues resolved: 13 | Last call: Nov 25, 2024 |
Getaroom Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Getaroom Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Getaroom is 8004683578. 59% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Getaroom may ask you for the following information to identify you as a customer: email, phone number or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Getaroom Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Getaroom is 8004683578. 59% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Getaroom may ask you for the following information to identify you as a customer: email, phone number or order id or tracking no.
People call Getaroom mainly because of activation/ cancellation, refund, payments and charges.
4% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Getaroom is escalations@getaroom.com. 80% of customers use this email address to address their issues and concerns.
Contact Information
Getaroom Website:
Getaroom Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
1900 Biscayne Blvd,
North Miami, Florida 33181, US
Getaroom Customer Service Reviews
overcharged almost three times the normal cost than if you book direct, it is very easy to get sucked into their website, you do not know until the end at what cost you will be paying, by then it is too late
The Getaroom Customer Service is willing to refund their horrendous and unjustified taxes and fees. But until now not to our satisfaction..
Need to cancel my booking and get a refund amd I havenreceivwd any communication from them whatsoever
sorted quickly and correctly. Waited months for copy of invoice from Holiday Inn Express only to be told i need to chase Getaroom. Getaroom sorted straight away
How Good is Getaroom's Customer Service?
Summary of Getaroom Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Getaroom?
Activation/ Cancellation Question:
- “Cancelling rooms”
- “Cancellation”
- “Room cancellation”
Payments and Charges Question:
- “Overcharge 1 night”
- “Over charged.”
- “Payment not received by hotel”
Refund Question:
- “Refund issue”
- “I am wanting a refund. I called many places and they say that the refund is denied. I know I am eligible for the refund cause I can read, I have screenshots. I am frustrated.”
- “I want a refund, I am eligible for it. I am beyond frustrated and I tried being nice and patient but now, no, I am demanding for the refund.”
Return/ Replace Question:
- “Change date on my reservation”
- “Change your reservation”
- “Returning call”
Request for Information Question:
- “Didn’t receive booking confirmation”
- “Reservation assistance”
- “Question regarding a reservation”
Product/ Service Question:
- “Problem with my booking”
- “Problem with Reservation”
- “Problem with a reservation”
Cards Question:
- “Unknown credit card charge”
- “Virtual credit card issue”
- “My credit card was cancelled by the bank. Money was credited to my old credit card because i had to cancel reservation”
Staff Question:
- “Hotel manager need credit card information”
- “All I wanted was a receipt for the service that I had paid for”
- “Customer Service”
Shipping and Delivery Question:
- “Never received my room confirmation”
- I didn't get a refund I was promised. I told the agent to cancell because I had given her the wrong email..she said she would and hung up on me. I made another reservationion to cancel my it because I had given her the wrong Email address
- “I didn't get a refund I was promised”
Website/ Application Question:
- “To have my removed from your website”
- “Issue with hotel I stayed at booked through your website.”
- “Website got 2 time payment from my account and i dont received my room confirmation”
Account Question:
- “Account”
- “They took money from account for room I never booked”
Other Question:
- “Acces extranet”
- “Need reciepts printed emiled to me”
- “Booked wrong hotel wrong city”
Compare Getaroom Customer Service To
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