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Summary of Getaroom Customer Service Calls

14 TOTAL CALLS
100% SUCCESSFUL CONNECTIONS
02:20 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Getaroom to Ask about:

Activation/ Cancellation:

  • “Cancellation”

Other:

  • “A promised credit not done”
  • “Problem with my booking in the hotel”
  • “To get money released”

Getaroom Rating Stats

1.2 out of 5 stars
based on 53 reviews
See all 91 reviews

Rating stats

  1. 49 reviews
  2. 2 reviews
  3. 1 review
  4. 0 reviews
  5. 1 review

About Getaroom

Top 5 Likes about Getaroom

That i know now never to use this company again, Price, Fantastic customer service

Top 5 Dislikes about Getaroom

Non-refundable policy, Feeling robbed, Are a rip off, Non refundable policy, Inflexibility

Summary

Getaroom is a web-based hotel booking resource. It was launched by Dave Litman and Bob Diener in 2009. Getaroom is a full-service travel agent providing clients with cruises, cars, and activities. Users can book accommodations at national chain and independent boutique properties in the United States and Europe online and by phone. Reservations can be changed or cancelled within 2 calendar days from the time of booking. Refunds take up to 30 calendar days. Getaroom also publishes special promotions including limited internet offerings, specials for longer stays, last minute deals, seasonal specials, and limited room offerings.

Getaroom reviews and complaints

Getaroom is ranked 138 out of 585 in Travel Agencies category

Payment Methods

MasterCard

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Getaroom Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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