New Reviewer
2 comments

Charged a transaction for a hotel reservation and will not refund the amount. AMX refuses to dispute charges.

Off shore customer service centers with nothing but scripted answers. The companies operate on three platforms and have zero customer service.

SCAM! book your rooms directly with hotels and do not use these fraudulent companies.

User's recommendation: Avoid at all costs.

Product or Service Mentioned: Getaroom Room Booking.

Monetary Loss: $699.

Preferred solution: Full refund.

Getaroom Pros: Deceitful practices.

Getaroom Cons: Misleading website designed to obfuscate origin of service.

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#1937270

Hello, We apologize for your experience and would like to try to assist further. However, without a booking or reference #, that cannot be done.

We have sent you a direct message via this Pissed Consumer site for you to provide a booking #. Our goal, as with all our online customer's reviews, is to improve the customer service experience and the posting.

Once you provide a booking # via this Pissed Consumer site, a Service Resolutions Specialist will review this case. Thank you

#1937262

Hello, We apologize for your experience and would like to try to assist further. However, without a booking or reference #, that cannot be done.

We have sent you a direct message via this Pissed Consumer site for you to provide a booking #. Our goal, as with all our online customer's reviews, is to improve the customer service experience and the posting.

Once you provide a booking # via this Pissed Consumer site, a Service Resolutions Specialist will review this case. Thank you

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