filters
state:
Show
city:
Show
product:
Show
When I booked my vacation, I had no idea it was going through GetARoom. After my $700 vacation was cancelled in error they refused to reinstate or refund my booking. I talked to the hotel and they were happy to provide a refund for me, but the customer service...
Read more
#1328476
Reply to reviews
Rip off room reservations. Be ware of hidden exorbitant taxes and fees. At 8:30 pm 8/1/2018 I booked a 2 night stay (8/2 &8/3)thru Getaroom.Rate for 2 nights was $278. To that they added a $137 tax/ recovery fee without clearly making me aware of the fees. As soon as I...
Read more
#1325595
Reply to reviews
Last time I checked the definition of fraud was wrongful or criminal deception intended to result in financial or personal gain. This EXACTLY describes what getaroom did. I travel multiple times a month for work and had no idea that I was not on the Radisson Blu...
Read more
#1324618
Reply to reviews
Tried to cancel a room 3 days from now. The vague policy refers to "America/Chicago" noon time. There is no such thing as this. No time zone called this. I tried to cancel at 11am PST (pacific standard time) and they still charged me one night's stay for a reservation...
Read more
#1320423
Reply to reviews
I booked a refundable room for two nights through Getaroom for my boss who was in Los Angeles for two days attending a mediation and court hearing in July. Because the court hearing was cancelled, I called Getaroom and was told after he checked out the next day to call...
Read more
#1318578
Reply to reviews
NEVER USE THIS SITE! I know better than to book thru these 3rd party sites but somehow my Mariott reservation ended up via getaroom.com. I had problems with the condition of my room and when I complained Mariott passed the buck and told me there was nothing they could...
Read more
1.0
#1315533
Reply to reviews
Show

Getaroom - Terrible Company

I prepaid for the reservation and wanted to slightly modify. They would not budge and refused to refund any money. Terrible policy and terrible company. DO NOT USE THIS COMPANY EVER
#1314398
Reply to reviews
I booked on line at a fee of 106.80 and received a receipt from the hotel upon check out showing $72.62! You are nothing but thieves. No way should "fees" cost anyone this much! Shame on you! Please do not think I will not tell everyone I know not to utilize your...
Read more
1.0
I didn't like
  • Thieves
#1310888
Reply to reviews
We reserved a room for our family of four at our favorite hotel only to arrive at 10 pm to be told we had no reservation and there were no available rooms. Several families came after us, having their reservations honored. We asked them to help us find a room since we...
Read more
1.9
#1308150
Reply to reviews
I went online and searched for a specific hotel and was directed to getaroom.com. I thought I was on hotel site. I searched for a room and saw a rate that I liked so I then entered credit card info and then realized that taxes and fees were very high.(about 65% of room...
Read more
1.0
#1306927
Reply to reviews