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I work at a Hotel in times square and sometimes we get overbook because the system doesn't help at all and shows rooms available, that happen sir not because of that you have to say any website is a scam ... its manage by a system and how a person would now that when...
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#963880
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We booked our room over a month in advance to get a good rate on a nice hotel. We picked the hotel we booked based on a few great amenities like a free shuttle into the city, floor to ceiling windows with a Manhattan view and closeness to the city etc. A few days prior...
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Anonymous
Anonymous

I work at a Hotel in times square and sometimes we get overbook because the system doesn't help at all and shows rooms available, that happen sir not because of that you have ...

#946152
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I booked a room and canceled in 10 minutes I questioned representative on the $25 cancelation charge an she put me on hold to rectify this and told me I would get my full deposit back. Then I find out that they took the charge anyway. I don't appreciate being lied to....
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1.0
I didn't like
  • Cancellation policy
#944980
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By far the worst travel booking agency I've ever experienced! The only thing they don't do is pull a gun on you when they are robbing you for your money. HIDDEN FEES! I PAID ALMOST 60 MORE THAN THE HOTEL WOULD HAVE CHARGED! This information is not clearly stated...
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1.0
#909964
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I had to add two extra days onto my Stay in Washington for 2017 on googling all booking sites they all came back at $398 a night which I found crazy as the four nights I had already booked was only $542 in total! Called Hotel they gave me the same price as online! They...
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4.9
I liked
  • Fantastic customer service
#899909
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Was trying to book a room at a specific hotel in Halifax Canada, from Canada. Clicked on what I thought was number for the hotel reservations. Confirmed with the operator that that was who I was talking to, they said they worked for the hotel booking. While doing...
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1.0
I didn't like
  • Being lied to
#888168
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NEVER USE THIS COMPANY My complaint from the BBB of Texas is below - Getaroom left out some facts and then offered me $50 to shut up. You can read below 1st is my response and after that is what Getaroom.com had to say. Oh and to top it off I found out Getaroom.com...
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#851314
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I would give this site 0 reviews if I could. I booked a hotel in December and had to cancel the reservations the bery next day. I was told that I would receive a full refund for the room. Fast forward a month later and I still haven't received the refund. It's nearly...
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1.0
#777728
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I call to book a room, It was my first time, I got a very helpful gentlemen, I explain it was my first time reserving a room on line. He help me on finding what I wanted, One room , king bed, breakfast extra......He also gave me a good rate at $109.00 a night, I gave...
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#772112
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They linked me to Get A Room . I was charged $150 to cancel a room well within the time frame of the hotel, a Holiday Inn Express. Who do you think got my $150? I bet it was not the hotel. Never again. I am never using either one again. Go to the hotel site and...
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I didn't like
  • Get a room link
#760633
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