We were traveling with our dog, and I found an ad for Hampton Inns, and the hotel looked nice. I called the number listed I found on the internet to see if they were pet friendly. The representative I spoke with said yes they were, and he said I could book over the...Read more
do not GETAROOM,com!! i thought i was at hyatt hotel/orlando airports site, which turned out to be getaroom.s they charged me $465. for what the hotel told me when i arrived was a $171. room, and that they had never heard of such a price. the getaroom.com site showed...Read more
GetARoom - BEWARE OF UNEXPLAINE& UNAUTHORIZED FEES
I wish there was a rating below one-star because GetARoom.com would earn it. Their deceptive billing practices and the runaround by their customer service person are a thing of beauty. It is firms like this give all travel sites a bad but well earned rep.
GetARoom - Don't book with this site
Attempted to cancel reservation within 30 minutes of making it. My husband had also booked room. This was months in advance they refused to modfy or cancel reservation. Refused to refund money
I booked two nights in Calgary 2 weeks apart. One night got double booked, so I hat to cancel. Than I got charged by Getaroom and the Hotel, when I contacted Getaway they said to deal with the issue, never heard back. Their best deal guarantee price was $60,00 more...Read more
Thought I was making reservations direct with a hotel service. Web pages and pictures were correct. Room rate was as expected. Minutes later (3:15PM) got confirmation in email, with an additional $95 "taxes, etc." and $50 room damage fees. Called Getaroom immediately,...Read more
October 13th there was a conference at Doubletree in Crystal City VA. And it was for cerebral palsy adults, when I booked the rooms I didn’t know that it was a separate party because I booked it through Doubletree website. I got in my room there was no bench in then by...Read more
I went on line to what i thought was the Hampton Inn, Germantown, TN site and made a reservation for the nights of the 29th and 30th of Dec, 2017. My trip was cancelled, so I tried to cancel my reservations, only to find that the reservations were actually taken by...Read more
I honestly didn't know I was using this site when I booked my room. My fault for not being more careful. They had the hotel chain I wanted in the location I needed. I noticed the different company when I went to challenge a charge. Total rip off. I stayed in a hotel...Read more
BEWARE. Room rate as advertised $89.00. When finalized thebill charge was $129.00. Since going to a resort area assumex that the additional charge was resort fees, as this has happened in Las Vegas. When checking out of the hotel, I always get a receipt. The room rate...Read more
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